Faq

Remember that there are things you need to know first for Vip Transfer service. So what should you pay attention to when booking a transfer? As Bodrum Vip Transfers, we have prepared the details, questions and answers that need to be taken into consideration for you.

From our website's homepage, enter the Pickup Point, Destination, Pickup Date, Pickup Time, and the number of passengers in the search bar.

Click the "List Vehicles" button.

On the page that opens, select the vehicle that best suits your needs and click "Continue."

In the window that opens, you can select an optional extra (such as a baby seat), then click "Continue."

Enter the requested information and finally click the "Make a Reservation" button.

Important Note: (Please enter your email address and phone number correctly. If the information is incorrect, your reservation will be canceled.)

The system will automatically send a pending confirmation for your reservation made on our website.

Our operational support team will review your reservation shortly and send you an email.

Once you receive your confirmation email, your reservation is secured by our company, which operates under the authority of the Ministry of Tourism.

The customer representative assigned to you by our Operations Support Manager based on your reservation will contact you via email or WhatsApp during business hours. For example, if you are planning a flight ticket or a pickup location other than the airport, detailed information will be requested. A link will be sent to you for confirmation and to track your reservation.

Click on the link sent to you 12 hours in advance to share your driver's name, license plate, and phone number.

We will send you a confirmation email shortly after checking your reservation.

Yes. Our operations team will track your flight. We will provide the necessary coordination to meet your driver at the airport. The driver will greet you at the exit gate with a welcome sign, assist you with your luggage, and escort you to the vehicle.

You must write your Flight Code and landing time written on your ticket. Our driver will be following your flight code. It is very important to write your flight code so that he can follow possible delays. The driver will be waiting for you at the gate with a name plate when you land.

If you contact us and provide all the information required for reservation, we can make a reservation on your behalf.

For your questions regarding operational processes such as departure, arrival, delay, cancellation, check-in and boarding, you can contact our company's operations support team.

Yes. Our VIP transfer vehicles usually have comfort features such as Wi-Fi, charging units, mini fridges, and cold drinks.

You can pay directly by credit card during your reservation. Or, you can pay directly to our driver in cash during the transfer or transfer to our account via EFT.

When making a reservation, first write down your flight departure time and then specify the time you want to be picked up from the hotel. It is recommended that you be at the airport at least 2 hours and 30 minutes before your flight for international flights and 1.5 hours before your domestic flight. Determine the time you want to be picked up by including the transportation time in this period. Especially consider our city's one-way roads and seasonal traffic.

As long as you book your Bodrum VIP transfer with our company, we'll track your flight information in the system. If your flight is delayed, your driver will be waiting for you, and there will be no additional charge.

When making your reservation, you can select the number of “Baby / Child Seats” and write the type of seat you want and the age of your child in the “Note” box on the reservation form.

Unfortunately NO. We provide VIP transfers service.

During peak season, airport congestion and road traffic should be taken into consideration. As a Bodrum transfer company, we recommend arriving at the airport at least two hours before your flight for domestic flights and three hours before your international flight. You can check-in at the relevant airline's check-in counters at the airport.

While taxis generally offer short-distance, instant service, VIP transfers are pre-planned services with luxury vehicles and professional drivers. Privacy and comfort are also a priority.

 

 

No. VIP transfers can also be used for address-to-address, city trips, business meetings, wedding organizations, hotel transfers and long-distance journeys.

You must specify the breed of your pet and the cage size in the "Note" box on the reservation form. Necessary information will be provided when your reservation is confirmed.

Unfortunately not!